Cómo gerenciar el servicio al cliente Bernard Katz ; traducción Teresa Niño Torres ; revisión técnica Humberto Serna Gómez.
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| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Libro | Barranquilla - Sede Atlántico-Magdalena-Cesar-Guajira | General | 658.812 K17c (Browse shelf(Opens below)) | 2 | Available | ATL3335 | ||||||||||||
| Libro | Cúcuta - Sede Norte de Santander-Arauca | General | 658.812 K17c (Browse shelf(Opens below)) | 3 | Available | NSA5367 | ||||||||||||
| Libro | Dosquebradas - Sede Risaralda-Quindio | General | 658.812 K17c (Browse shelf(Opens below)) | 1 | Available | RIS1988 |
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