000			00629nab a2200229 a 4500
001			133671
003			225420
005			20201118122002.0
008			||||||n9999 ||| || ||
100			_aRubiano Ovalle, Oscar
245		0	_aSystemic service value stream mapping. Application to a healthcare case
260			_aBogotá :
300			_app.82-96
562			_e0
650			_aHEALTH CARE SERVICE
650			_aLEAN THINKING
650			_aPROCESS LOOP
650			_aSISTEM THINKING
773			_0133664 _aRevista Universidad EAFIT - No.158
942			_cSART
999			_c133671 _d133671